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Questions about the Joule, an order or a return? Send us a note and we’ll get back to you as soon as possible.

Shipping

Flat-rate $10.99, anywhere in the world. Orders ship within 3–5 business days.

Returns

Return the Joule within 30 days of purchase. Read the policy.

Warranty

Every Joule comes with a 1-year warranty.

Send us a note.

Orders ship within 3–5 business days. Shipping is a flat $10.99, anywhere in the world.

You can return the Joule within 30 days of purchase in its original condition and packaging. Read the Refund and Returns Policy.

Yes. Every Joule comes with a 1-year warranty. Mention your order number when you write to us.

See what makes the Joule different.